South Africa Gift Card and Incentive Card Market Intelligence and Future Growth Dynamics Report 2022-2026 –



DUBLIN–()–The “South Africa Gift Card and Incentive Card Market Intelligence and Future Growth Dynamics (Databook) – Q1 2022 Update” report has been added to’s offering.


Gift card industry is expected to grow by 15.2% on annual basis to reach US$1074.3 million in 2022. Despite near-term challenges in 2022, medium to long term growth story of gift cards in South Africa remains strong.

The gift card industry in South Africa is expected to grow steadily in H1 2022 and record a strong growth in H2 2022. The growth momentum is expected to continue to grow over the forecast period, recording a CAGR of 13.0% during 2022-2026. The gift card market in the country will increase from US$932.7 million in 2021 to reach US$1752.6 million by 2026.


Government is offering grocery gift cards to encourage Covid-19 vaccination among elderly in South Africa

Globally, different governments are offering their citizens several incentives, including gift cards to boost the vaccination rate in their respective countries. Similar trends are visible in South Africa, where the Department of Health announced grocery gift card program in November 2021.


Notably, the gift card program aims to encourage the elderly to get themselves vaccinated in the country. Through the gift card program, the health department is aiming to achieve 70% vaccination coverage among the older age group before December 2021.


The pilot scheme, which is valued at R26 million, is designed to benefit 260,000 consumers over the age of 60. Initially, the grocery gift card vouchers were announced for consumers aged 60 above. However, the Department of Health extended the offer of R100 grocery gift cards to consumers aged 50 above. The recipient of the grocery gift card can redeem the vouchers at Shoprite, Checkers, and U-Save stores.

Bitrefill partners with physical stores to enable crypto purchases through gift cards in South Africa

The popularity of cryptocurrencies has surged over the last few quarters in South Africa. With this surge in popularity, global payments are entering the South African market through strategic partnerships with physical stores that allow consumers to pay for their purchases in crypto through gift vouchers.

In November 2021, Bitrefill, the global payments firm, launched its services in South Africa. The firm allows consumers to convert their cryptocurrencies such as bitcoins into gift cards at the point-of-sale transactions. Since its launch in the country, Bitrefill has entered into strategic partnerships with several physical stores such as Pick n Pay, Cape Union Mart, Incredible Connection, and Toys R Us, among others.


Apart from physical stores, the firm has partnered with online retailers as well including Mr Delivery, Grabitall, and Netflorist. The entry of Bitrefill in the South African market will allow consumers to pay using their bitcoins across several industries, including telcos, brick-and-mortar stores, as well as restaurants. Currently, Bitrefill offers support for major cryptocurrencies such as Bitcoin, Ethereum, Dash, Dogecoin, Litecoin, and USDT.

Increasing online sales is expected to drive the growth of the gift card market in South Africa

Over the last few quarters, online sales have surged significantly in South Africa. According to the publisher, online sales in the country increased by more than 65%. This growth in the e-commerce sector has supported the growth of digital payments, including gift cards in South Africa, over the last four to eight quarters.

With the e-commerce industry expected to continue its upward momentum, the publisher projects the e-commerce market to further drive the adoption of gift cards among both consumers as well as retailers in South Africa. Notably, retailers in the country are expected to offer gift cards to consumers to drive more traffic to their online platform, thereby helping them with customer acquisition. All of these factors will subsequently boost the gift card market growth in the country from the short to medium-term perspective.


Companies Mentioned

  • Shoprite Holdings Ltd
  • Pick ‘n’ Pay Stores Ltd
  • Internationale Spar Centrale BV
  • Wal-Mart Stores Inc
  • Woolworths Holdings Ltd (South Africa)

Total Spend on Gifts in South Africa

  • By Consumer Segment (Retail and Corporate)
  • By Product Categories (13 Segments)
  • By Retail Sectors (7 Segments)

Gift Card Market Size by KPIs across Consumer Segments in South Africa

  • Gross Load Value
  • Transaction Value
  • Unused Value
  • Average Value Per Transaction
  • Transaction Volume
  • Average Value of Card Purchased
  • Number of Cards

Gift Card Market Size by Consumer Segment in South Africa

  • Retail Consumer
  • Corporate Consumer (Small Scale, Mid-Tier, Large Enterprise)

Digital Gift Card Market Size in South Africa

  • By Retail Consumer
  • By Retail Purchase Occasion
  • By Corporate Consumer
  • By Corporate Purchase Occasion
  • By Company Size

Gift Card Market Size by Retail Consumer in South Africa

  • By Functional Attribute
  • By Occasion1. Festivals & Special Celebration Days

    2. Milestone Celebration

    3. Self-Use

    4. Other
  • Value by Purchase Channel

Gift Card Spend by Consumer Behavior and Demographics in South Africa

  • Consumer Purchase Behaviour
  • Gift Card Buyer by Age Group
  • Gift Card Buyer by Income Level
  • Gift Card Buyer by Gender

Gift Card Market Size by Corporate Consumer in South Africa

  • By Functional Attribute
  • By Occasion1. Employee Incentive

    2. Sales Incentive

    3. Consumer Incentive
  • By Scale of Business

Gift Spend by Product Categories (Split by Retail and Corporate Consumers) in South Africa

  • Food & Beverage
  • Health, Wellness & Beauty
  • Apparel, Footwear & Accessories
  • Books & Media Products
  • Consumer Electronics
  • Restaurants & Bars
  • Toys, Kids, and Babies
  • Jewelry
  • Sporting Goods
  • Home & Kitchen Accessories & Appliances
  • Travel
  • Entertainment & Gaming
  • Other

Gift Card Spend by Retail Sector (Split by Retail and Corporate Consumers) in South Africa

  • Ecommerce & Department Stores
  • Restaurants & Bars
  • Supermarket, Hypermarket, Convenience Store
  • Entertainment & Gaming
  • Specialty Stores
  • Health & Wellness
  • Travel

Gift Card Spend by Distribution Channel (Split by Retail and Corporate Consumers) in South Africa

  • Gift Card Online Sales
  • Gift Card Offline Sales
  • 1st Party Sales
  • 3rd Party Sales
  • Sales Uplift

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