This tutorial is about the How to Fix ‘Error Code caa70004’ Issue in Microsoft Teams. We will try our best so that you understand this guide. I hope you like this blog How to Fix ‘Error Code caa70004’ Issue in Microsoft Teams. If your answer is yes then please do share after reading this.
Check How to Fix ‘Error Code caa70004’ Issue in Microsoft Teams
Some of the apps and programs that you run in the background can trigger Teams error caa70004. For example, many users using Cisco products or VPNs confirmed that they had to disconnect from Cisco or their VPN to sign in to Teams. If you use Cisco or other similar programs, please log out of your account. It is best to close all background programs. You can use Task Manager to do this. Go to the Processes tab, select the program you want to close and click End Task. Then restart Teams and try to sign in. If the login is successful, you can reconnect to Cisco or other software solutions.
Other users confirmed that they fixed the issue by temporarily disabling their antivirus and firewall. So disable your security software, sign in to Teams, and re-enable your antivirus and firewall protection. In today’s guide, we will focus on the caa70004 error and how to fix it. This error usually occurs when Teams can’t sign in or when the app freezes and crashes. Interestingly, error caa70004 often occurs after resetting your Office or Microsoft account password.
Run Microsoft Teams with administrator privileges
You can start troubleshooting this Microsoft Teams error code caa70004 by running Teams with administrator privileges. Try the next solution if this didn’t work for you.
Run computers in compatibility mode
This solution requires you to run Teams in compatibility mode and see if that helps. Please continue to the next solution if this did not help.
Enable TLS in Internet Options
This solution requires you to enable TLS in Internet Options on your Windows 11/10 device.
Disable VPN (if applicable)
A VPN client or Proxy server could trigger this error due to some kind of interference that ends up blocking communications between your Windows 11/10 client machine and the Teams connection server. In this case, you can try uninstalling your VPN software through the Programs and Features applet on your system or remove any proxy servers from your computer and see if that resolves the issue.
Clear Microsoft Teams cache
To clear the Microsoft Teams cache on your Windows PC, do the following:
- Quit Teams from the notification area on the taskbar.
- Next, press Windows Key + R to invoke the run dialog.
- In the Run dialog box, type or copy and paste the environment variable below and press Enter:
- %AppData%MicrosoftTeamscache
- In the location, press CTRL + A keyboard shortcut to select all files in the folder.
- Tap the DELETE key on your keyboard or right-click on the selected content and select Delete from the context menu. Once done, exit File Explorer.
Enable forms-based authentication and WS-Trust on your ADFS
To enable forms-based authentication, follow the instructions in this guide Modern authentication failed, status code 4c7: Microsoft Teams error. If the problem persists, try the next solution.
Use the web version of Teams
If at this point nothing seems to work for now, the best solution is to use the web version of Microsoft Teams at teams.microsoft.com. The web version works and can run Teams for multiple tenants.
Final words: How to Fix ‘Error Code caa70004’ Issue in Microsoft Teams
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