1 in 5 Delivery Drivers Say Customers Use Them for Social Media Trends

Date:

CHOOSE YOUR CHOICE GIFT CARD OFFER TODAY


  • Delivery drivers face many challenges on their routes.
  • One growing hurdle is customers using drivers for content for TikTok challenges or other social media trends.
  • In one recent study, 17.7% of delivery drivers, or nearly 1 in 5, reported having such an experience.

Delivery drivers deal with a lot of challenges while they’re out getting packages to your doorstep: long hours, big workloads, safety concerns, confrontational customers, and even needing to pee in bottles.

CHOOSE YOUR CHOICE GIFT CARD OFFER TODAY

Now, many of them have another thorn in their sides: customers using them to gain views and likes on social media.

Nearly 1 in 5 delivery drivers reported having been used by a customer for a challenge or trend on TikTok or other social media, according to a recent study from Circuit, which makes route planning software for delivery drivers.

CHOOSE YOUR CHOICE GIFT CARD OFFER TODAY

The study used data from a survey of 848 delivery drivers in the US; of them, 409 worked in food delivery, while 439 delivered packages.

Requests for TikTok dances and other content for social media can set drivers back on their schedules while many are already struggling to complete their deliveries on time, especially as the surge in online shopping during the pandemic often meant more and more packages piled onto their workloads.

CHOOSE YOUR CHOICE GIFT CARD OFFER TODAY

But drivers also risk being penalized with a lower review or a complaint for ignoring requests like those that customers leave in special delivery instructions for a package.

CHOOSE YOUR CHOICE GIFT CARD OFFER TODAY

In the study, 14.3% of delivery drivers said they’ve experienced an “unrealistically high number of delivery requests” on the job and 12.7% reported “being unable to deliver all packages in time.”

In February, VICE reported that Amazon delivery drivers are increasingly being asked to do TikTok dances on home surveillance cameras for customers to then post online. On one video of a driver dancing to the song “Teach Me How to Dougie, “Amazon’s official TikTok account chimed in, saying, “Poppin’ and lockin’ while box droppin.'”

Amazon did not immediately respond to a request for comment.

Are you a delivery driver with a story to share? Email this reporter at sjackson@insider.com.

CHOOSE YOUR CHOICE GIFT CARD OFFER TODAY

 



Source link

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Share post:

Subscribe

Popular

More like this
Related

SteamOS and Steam Deck on top for Linux in the Steam Hardware Survey

The latest Steam Hardware & Software Survey is...

PayPal Cashback Mastercard review: Unlimited rewards

PayPal burst onto the...

Cybersecurity Terms You Should Know 

Information is the lifeblood of your small business....

3 Warren Buffett Stocks to Buy Hand Over Fist in October

For nearly six decades, Berkshire Hathaway (BRK.A -0.06%)...